We apologize for the inconvenience caused by receiving the wrong order. We understand that this may have been frustrating for you, and we sincerely apologize for any inconvenience this may have caused. We are committed to making it right for you, and we want to assure you that we take this matter seriously. As a gesture of goodwill, we will be resending you the correct items as per your original order. Could you please provide us with some photos showing the damage or missing parts? This will greatly assist us in quickly resolving the issue and ensuring your satisfaction. We’ll do our utmost to make things right for you. Thank you for your understanding and cooperation. Best regards.
